Your line to us
Contact
Our help doesn’t stop at the bottom of the page.
By phone
Mon to Fri, 10:00 to 12:00 and 13:30 to 17:00, Sat 10:00 to 12:00
Around the clock, including Sundays and public holidays, our digital assistant Sven is available for you on this number.
By email
You’ll usually get a reply within 24 hours. For certain enquiries, such as network technology and accounting, please get in touch by email.