Your customer portal

Meine SVNTK

Contracts, invoices and documents in one place. You can do a lot of it yourself here, whenever it suits you.

Contracts Everything at a glance The services, price, term and documents of your contracts at a glance.

Invoices Always to hand Download your invoices as PDFs at any time.

Documents To download Documents we provide for you, in one place.

My details Keep up to date Request changes to your contact details and billing address and manage your bank details.

Options and plan Get more from your connection Add extra options or switch to a different plan.

Moving home Just let us know Report your new address and preferred date and track the order in the portal.

Login details Always to hand View your internet and phone login details right with your contract, protected by signing in again.

How to get in

No access yet? You can set it up in a minute.

You need your customer number and the activation code from our letter.

Open the portal and choose “Zugang einrichten” (set up access).

From then on, you simply sign in with your email address.

Already have access? Then sign in straight away.